Shipping policy

SHIPPING POLICY

Unfoldie currently ships within the United States only. We do not offer international shipping at this time.

ORDER PROCESSING

Orders are processed and shipped within 1–3 business days after the order is placed. Business days do not include weekends or federal holidays. During holidays, sales, or other high-volume periods, processing may take slightly longer.

SHIPPING RATES AND DELIVERY

Shipping costs and available delivery options are calculated and displayed at checkout. Estimated delivery times begin after your order has been shipped and may vary depending on the destination and shipping carrier.

Please note that delivery dates are estimates and cannot be guaranteed. Unfoldie is not responsible for shipping delays caused by the carrier, severe weather, incorrect address information, or other circumstances outside our control.

ORDER TRACKING

Once your order has shipped, you will receive a confirmation email containing tracking information. Please allow up to 24–48 hours for the tracking information to update.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your address, please contact us as soon as possible at leaveitunfoldie@gmail.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.

LOST, STOLEN, OR DAMAGED PACKAGES

If your package arrives damaged or appears to be lost in transit, please contact us at leaveitunfoldie@gmail.com with your order number and relevant photos, if applicable. We will review the situation and assist you with the next steps.

Unfoldie is not responsible for packages marked as delivered by the carrier that are lost or stolen after delivery. We recommend checking with household members, neighbors, and the shipping carrier before contacting us.

For questions about shipping or your order, please contact us at leaveitunfoldie@gmail.com.